The Challenge Of Data ComplianceThe Challenge Of Data Compliance

Companies in today's international business climate are facing increasingly more complex and demanding regulatory constraints. Regulations such as anti-spam acts, the Sarbannes Oxley Act, anti-money laundering laws and various privacy laws now pose challenges for businesses that collect and use any kind of data.

The penalties for not complying with these regulations are often substantial and can impose enormous costs on a business, both financially and through the loss of customer trust. In other cases, such as postal compliance, businesses miss out on discounts and the other benefits of certification.


Harmony Implementation Example
Figure 2.1 Harmony Implementation Example


Data Quality and Compliance

The Mastersoft suite of data quality products is designed to simplify compliance efforts by consolidating data assets and providing a consistent view of customer data. A Harmony information quality solution enables data compliance by:

  • creating a Single Customer View and removing ambiguities
  • keeping multiple departments and offices synchronised in their dealings with customers and data
  • protecting data integrity, even with imperfect data sources
  • using international standards for data representation and reporting

Our initial Data Quality Assessment will take into account your compliance obligations and provide a plan on how to meet them.

Postal Compliance

Postal addresses that are postcoded and formatted in line with postal service regulations often entitle the sender to bulk mail discounts - for example, the SendRight™ Address Accuracy programme for New Zealand Post.

Harmony solutions include postcoding and address cleaning and validation, as well as Rapid Addressing to ensure that customer address data is compliant at the point of entry.

Learn more about Postal Compliance with Harmony

Compliance as an Opportunity

At Mastersoft we understand the challenges of data compliance. But we also know that compliance is not just a burden but an opportunity. Compliance issues can be the catalyst for being proactive about information management, striving for best practice and gaining a competitive advantage.

For example, Customer Communication Management tools such as customer self-service and online account management not only lead to more accurate data but also enhance customer loyalty and retention - and position your company favourably as an advocate of open customer communication.

Contact us to discuss how we can help you to turn your compliance obilgations into opportunity.